Privacy Policy

Al-Afnan IT Solutions ("we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy is designed in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable data protection regulations in the United Arab Emirates.

We collect information that you provide directly to us and information that is automatically collected when you use our services:

• Full name and contact details
• Email address for communication
• Phone number for service delivery
• Company name and business information
• Website usage data and preferences
• Device information and IP address

We use the information we collect for the following purposes: • To provide, maintain, and improve our IT services and solutions • To process transactions and send related information • To send promotional communications (with your consent) • To respond to your inquiries and provide customer support • To analyze usage patterns and improve user experience • To comply with legal obligations under UAE law • To protect our rights and prevent fraud

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of data in transit and at rest • Regular security assessments and audits • Access controls and authentication mechanisms • Employee training on data protection • Secure data centers located in the UAE and compliant regions

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except: • To trusted service providers who assist in our operations • When required by UAE law or government authorities • To protect our rights, property, or safety • In connection with a merger, acquisition, or sale of assets All third-party service providers are contractually bound to protect your information.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. We use: • Essential cookies for website functionality • Analytics cookies to understand user behavior • Marketing cookies for personalized content (with consent)

Under UAE data protection laws, you have the following rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: Al-Afnan IT Solutions Dubai, United Arab Emirates Email: contact@alafnan.org Phone: +971 56 359 5529 You may also lodge a complaint with the UAE Data Office if you believe your privacy rights have been violated.